Terms & Conditions
The terms that apply when you use this website and book with us.
Last updated: 2 October 2026. This is a general template and not legal advice. Please replace it with your own booking, payment and cancellation terms before you start taking bookings.
1. About these terms
These terms apply to your use of this website and to enquiries and booking requests made through it. By using the website you agree to them.
2. Enquiries and quotes
Submitting an enquiry or quote request does not create a contract. Quotes are valid for the period stated in them and are subject to availability.
3. Booking requests
A booking request is not a confirmed booking. A booking is confirmed only when we confirm it in writing and any required deposit has been received. Payment details are provided by email; no payment is taken through this website.
4. Prices
Prices shown on the website are a guide and may change with season, group size, accommodation and park fees. The price in your written quote or booking confirmation is the price that applies.
5. Cancellations and changes
Cancellation, amendment and refund conditions are set out in your written booking confirmation. Please read them before confirming.
6. Travel documents, health and insurance
You are responsible for holding a valid passport, any required visas and health documents, and appropriate travel and medical insurance for your trip.
7. Wildlife and conditions
Wildlife sightings cannot be guaranteed. Itineraries may change because of weather, road or park conditions, or for safety reasons.
8. Website content
Content on this website is provided for general information. We work to keep it accurate but do not guarantee that it is complete or error free.
9. Contact
Questions about these terms? Please contact us.